We are committed to making your storage experience informative and hassle-free. Here you will find answers to the most frequently asked self-storage questions. If you can’t find the answer you need, our Self Storage Professionals will be happy to help you; just call the location nearest you for further details.
How do I get started? From the home page, click on Locations and find the Self Storage Plus facility nearest you. You can get a free quote, reserve a space online, request more information or call the location and speak to a Storage Professional.
What types of storage do you offer? We welcome both Personal Storage and Commercial Storage customers. Personal Storage units are available for furniture, file cabinets, family keepsakes or seasonal lawn and garden equipment. For professionals, we offer Commercial Storage units where file cabinets, documents and office furniture can be securely stored and easily accessed.
What kind of security features do you offer? We offer state-of-the-art technology to keep your belongings safe, including: computer-controlled access, multi-camera video surveillance and heavy duty unit locks.
What are your unit sizes? Unit sizes typically range from approximately 5’ x 5’ to 10’ x 30’ and are at least 8’ high. Many facilities also offer smaller and larger spaces, from storage lockers to extra-large units. Ask our Storage Professionals what type of unit best suits your needs or use our Storage Calculator to determine the right amount of space for you.
Do you have climate-controlled units? Climate-controlled units, which maintain a set temperature range to insulate and preserve your belongings, are available at many facilities. Inquire at the facility nearest you about climate-controlled storage units.
Do I have to sign a long-term storage contact? No. At Self Storage Plus, all storage is done on a month-to-month basis, and we offer many convenient payment features, including paying online.
Do you provide dollies or carts to help me move my things? Dollies and hand carts are available at many of our facilities to aid in your move-in and move-out processes.
Do I need storage insurance? We require that our tenants carry insurance on their belongings while in storage. We have insurance options available for you in our rental office.
Do you offer RV/boat/car/motorcycle parking? Self Storage Plus offers gated vehicle and boat storage at some facilities, but not all. We also offer interior motorcycle storage at select locations. Please check with the facility nearest you.
What's the difference between access hours and office hours? Office hours indicate the presence of a Property Manager who provides in-person customer service, such as accepting payments, answering questions, selling supplies, etc. During access hours, you can use your gate code to access your storage unit, but a Property Manager may not be on hand to assist you.