Self Storage Units in Arlington, VA, on S. Ball Street

Gail was amazing! So helpful and thorough! Highly recommend safe your own code

Great facility! Meleah was fantastic to work with! So glad we found this place! Great prices also!

Wonderful experience here. The property manager Meleah was super sweet and really helpful while I had my unit.

Meleah was incredibly knowledgeable and professional during the entirety of the process. The facility is clean and well kept.

Mrs. Gray was fantastic, she was very helpful and provided excellent customer service!

Great customer service , clean and safe area. Maleah is awesome since day 1 with us 9 years ago.

The lady was very helping for everything and very thoughtful , always has smile on her face , always patient . Really appreciate for helping me moving in my stuff !

Meleah was so awesome. When we got here I realized my unit was too small (1bedroom 7.5x10) so I switched to a bigger unit (10x10) and she made the swap so easy for me. I can tell she also loves her job, keeps things cleaned and up to par with maintenance. Thank you!

Absolutely love this storage unit place. Meleah has been incredible since the first time I came to inquire. She is knowledgeable and provides top level customer service. I love how secure the building is and it’s climate controlled.

Moving and storage can be a pain, this process was made so easy and painless by Meleah, and so far it’s been fantastic!

Moving in was easy, moving out just as easym. Staff was always helpful, whether in-person or thought the phone. Accessing your unit is a breeze. Highly recommend!

Meleah was super helpful with deciding what kind of lock to use for the storage unit!

Meleah was fantastic! Super easy to set up a unit and very helpful and kind. Highly recommend!

Great location! Great facilities! Kind and professional property management! Meleah made getting into a unit at this location very easy.

They always are very courteous. And Ishara helped me understand things better in a very kind manner. Thanks!!

Update, 1 year after my initial review: This week I cleared everything out of my storage unit. It was very convenient and again Meleah was wonderfully friendly, competent, and professional. All my items were in excellent condition. I will use this place if I have storage needs again in the future. Original Reivew: I had a wonderful experience setting up a storage unit with Meleah. She communicated with me proactively and clearly from our first conversations about 5 weeks out from my move up to the day before my move. She even reached out to tell me about a newly-available unit that fit my needs at a lower price. This was my first time using a storage unit and Meleah helped me feel comfortable and confident about it.

Excellent customer service & communication skills! Helped me make the best decision for me! Meleah is thee best!! 10/10 recommend!! ??

Gail was amazing with helping me with my first storage experience. she took the time to show me the perfect unit. Highly recommend.

This is my favorite storage facility in the entire DMV area! I’ve been here since 2015! Always clean and properly kept and dealing with the facility manager, Meleah, is such a pleasure! Highly recommend for your storage needs!

Gail was wonderful as she helped me find a perfect storage unit for my items.

Gail Jackson was terrific most kind person I’ve met and made the facility feel like home. And helped us on our move to this lovely state and city thank you Gail hope to see you again… sincerely yonis,

Great customer service. Meleah was really pleasant and explained everything very thoroughly. Love my new unit!

Meleah was amazing with helping me with my first storage experience. The facility is so clean, in a great area, and she took the time to show me the perfect unit. Highly recommend.

Meleah is the best! My company has rented multiple storage units here since 2018. Meleah has always been available to solve any issues and the staff are all very pleasant and welcoming. Less than 5 min from DC and very clean etc. cannot recommend enough. Best Staff!

Good storage unit. Floors and hallways kept clean and attended. Sometimes their large garage doors are out of order, so that should be managed a little better. They could definitely improve on the regular door you use to get inside. They should make it so that you can keep it open as you're carrying things in because it'll shut on you as you're trying to bring things in and out of the front entrance. Its a well locked security unit though which is nice. You have to punch in a code to get into the parking area, then punch a code in door to get inside, then punch code into elevator.

Incredibly helpful and flexible and responsive. I've been storing various amount of stuff with them for a couple years now, part of that time I'm working half way around the world. The rates are more than reasonable for climate controlled space. I've really appreciated all the help from Meleah and the team!

10/10 would absolutely recommend to anyone looking for quick & easy storage. Very well-kept facility & pleasant and informative staff. Meleah was an amazing help, best property manager for any public storage facility I’ve seen.

I have had a great registration experience so far. It's my first day securing a unit here. Gail has been super helpful. Location seems great - in terms of security. t's right by the exit to 395, for anyone that might find that helpful.

Gale and Malia are the best. Very convenient, friendly and helpful. I needed two units for work and at first they did not have two units next to each other. Malia was able to move a unit around for me and give me two side by side for my convenience. It was a pleasure working with them.

This is one of the best customer experiences I have had at any establishment. Meleah, the General Manager, answered all of my questions thoroughly and was incredibly friendly. This location seems very clean and secure, and was very easy to move into. If you need storage in the area - this is the place to go!

Gail was the best. My company locked me out. Gail and her team were kind enough to cut the lock and get a new lock. All set for theovers. Just excellent experience.

Great experience at Self Storage Plus with Gail! Was able to get a unit quickly, safely store my things and move forward with a happy storage experience. Thank you for making my moving experience a little easier :)

Meleah, their GM was amazingly hospitable when I came in to finish my lease paperwork for our space. She extremely friendly and very helpful in getting all things done. The location is perfect and easily accessible from 395 South bound. I Definitely recommend this colony.

Gail was awesome! Set me up so quickly and was very patient showing me around. Overall great experience :)

Gail was such a pleasure to work with! Made the entire process very smooth. Units are clean. Highly recommend for anyone in the area looking for storage options.

Very helpful and friendly staff and clean facilities. Had good supplies for moving. Edit: just moved out and everything was still awesome. Gail was great on my move out, I highly recommend them!

Reserved a unit online and went to the site to check it out before committing to actually renting it. The process went very smoothly - the manager (Meleah) was extremely kind and helpful, and she walked me through all of the processes from entering key codes, accessing my unit, and how to schedule movers to pick up my items. The site is clean with easy access to the loading area and elevators. Signed up right on the spot due to excellent customer service, pricing, and cleanliness. Highly recommended!

Super convenient, easily accessed location. Superb customer service. Gail is the friendliest person. We arrived close to closing time and Gail stayed late to help get our service opened, carefully explained everything and toured us through the facility. Couldn't be happier with the experience.

I can’t say enough things about how great the customer service here was. I came on two different days and received excellent service both times I came. Ms. Meleah Gray helped me the first day I came in and was able to walk me through and show me all available options and prices. I wasn’t ready to get anything that day but I came back today (a week later) and was helped by Ms. Gail Jackson to finish up getting my unit. The process was swift and easy. I wish I could receive this level of customer service with all other things in life. ?

I continue to be very pleased with both Gail and Maleah, they go out of their way to be helpful and they brighten my day. The facility is very well kept and secure, they will also receive packages for you.

I've been using this storage unit for almost 2 years now. Meleah was so helpful getting me set up and finding the right storage unit for my needs. Gail and the rest of the staff are extremely friendly; they always help out with my deliveries if I'm not physically there. Also, I always enjoy my interactions with Kevin, who is the custodian there, he does a great job taking care of everything and everyone. We always have great laughs and great conversation during my visits. I truly enjoy my customer experience here, and the building/parking area remains very clean, AC controlled, and secure! :-D

Hands-down the best storage and moving supplies business in Arlington. For my last 2 moves, 2018 and now 2021, I've used Self Storage Plus for short-term storage and to purchase boxes, etc, and could not be happier. The staff is efficient, professional, and also will go out of their way to help, including advice to save money by only getting the supplies/storage you need. Plus, their facility is super clean and secure. I could not recommend Self Storage Plus more highly!