Everyone at this location is very professional and very nice to work with. Today was my first day using the service at this location and I could not be any happier.

Very helpful getting started at a great price. Great system for getting into the building. Really like indoor access.

I’ll give them a five star plus. Inside the building. The staff is number one for experienced and professionalism. The second is cleanliness in the building and outside. The third is storage space is just the right price and for the size of unit. Access is perfect for anyone who works late. Security would be helpful at night until closing considering location. Outside of building are lots of foreign people of all culture hanging out late night. Turns people away with fear of being squatters.

The staff was very helpful and welcoming. Very fast service as well.

Very clean and inviting facility. Staff is always courteous and helpful. Would highly recommend!

Carol Lawson was amazing! Facility is very clean. We rented a space for our RV Trailer over the phone with a third party. She called me back to make sure that my trailer was under 10'8" high, which is great follow-up. So I went down there to make sure I felt comfortable backing my trailer into the spot, and she took the time to walk us back there and talk to us about it. I felt good but when I got there, my 21' trailer along with the 20' towing truck was too long for my towing abilities. When we called her from the space, she changed spaces for us on the fly to one I could get it into, and took care of all of the change paperwork before we even got back up to the office. Some of the best customer service I have received anywhere.

Highly recommend renting from this location. The staff were considerate, helpful, amicable, and knowledgeable. General Manager Lawren was very patient in assisting. The process was smooth, not hectic nor gimmicks.

Well trained , people oriented attendant. Will gladly recommend this place of business Great job .

Great customer service. Both ladies very friendly and helpful.

My experience at Self Storage Plus was a five-star experience everybody was so polite present to deal with I would recommend them to a lot of other people that I know.

I called and spoke with Lawren in reference to renting a unit. Over the phone, she was very patient, friendly and exclaimed everything clearly. After speaking with her and hearing all positive information, i went to the facility and met Lawren. The facility is very clean and has easy access. Lawren showed me the unit i was interested in and explained all that was important to know/ understand. I was very pleased with my conversation and visit.

I unfortunately got there 5 minutes before closing and they were very patient and understanding. The space is clean, organized and easy to access. The staff is great. Thanks.

Best. Service (and Storage Facility). Ever! Chris, the district manager, and Lawren, the facility manager are both AMAZING. I’ve never seen a more kind, helpful and creative team who do their best to meet your storage needs. They really care and listen to their customers in order to work things out (and, no, they are not therapists but maybe they should be;)! I can’t recommend them - and Carol - highly enough. Give them a call. You’ll be glad you did! P. S and the building itself is beautiful, new, state-of-the-art and sparkling clean - it’s in a class by itself and far better then any other storage facility I’ve ever seen! (And no, I’m not getting paid to write this nor am I a relative)!

Outstanding customer service , clean and bright facility. It have several levels of security protocols. By far the best parking facility that I have used.

I needed a new storage space in less than 24 hours. I was referred to this location and I am very pleased with this site. The two ladies that helped me were very friendly and helpful in selecting just the right unit and price I was looking for. The place is very spacious and has excellent access and is very well lit with lighting and cameras for security purposes. I’m sure I’ll like it here!

Man listen!! This place is great! The staff is super friendly and very helpful, everything is inside with temperature control, and it’s very clean. It’s also very secure. Highly recommend!!

Best storages place I been to. Drive right in to the elevator. Go to your unit. Get of the elevator, right into your car. Pull out the back. Gone !!!! Literally took me 7mins. To unload my truck, and be gone. Price is legit as well.

Stopped by Self Storage Plus the other day to rent a unit. I'm pretty sure it's the cleanest storage facility I've ever seen. Lauren, at the front desk, was incredibly helpful & friendly! She gave me a tour & took my right to my unit so I knew where to go. She explained the ins & outs of renting & all of the safety features installed, on the off chance they're needed. They even have an app! Very happy with this location. I never right reviews, but finding the right storage facility where you feel your personal items are safe can be frustrating. HIGHLY recommend!

Stopped by today to rent a parking space. This facility is brand new and so nice! They have a great drive thru system to make it easy to move in and out of units. The indoor garage is a real plus for storing a vehicle in a secure place. The staff here is awesome - very friendly and helpful! If you need a place for you vehicle or belongings you have to check them out!

Great service today coming into this establishment. My husband has been looking for a storage option for his truck and both Lawren and Sam were very pleasant and helpful to us. We’re excited to have found this storage option. The facility is dry, clean and spacious and knowing that our property will be kept safe is completely worth it! Pricing was also very reasonable compared to other competitors. Thank you!!

This place is new and I just got a tour yesterday. The units are spacious and clean (I believe they have 900 units in the facility), the place is bright and well maintained, and the security and accessibility is really great. The office is only open until 6pm but access to the storage via secure gated entry is available until 10pm, so you can come and go as needed. They also have a garage indoors for parking vehicles and boats etc. The ladies at the front desk are lovely too!

AMAZING Self Storage Facility in Pikesville! This new self storage facility in 21208 has transformed an existing building into an energy efficient, solar powered, green facility that goes beyond traditional, climate controlled self storage. In addition to storage units of various sizes, this secure facility offers indoor motorcycle/car parking spots and drive-through convenience for move-ins regardless of the weather! So impressed with this place!!