Self Storage Units in Springfield, VA

Can in to inquire about storage unit I already had. Staff (Cari Ozpeker)was very friendly and attentive and look for ways to save me time and funds. She was very professional and courteous and appreciated my tenure(2year) with Storage plus.

Cari was exceptional with us. The best costumer service we ever had! She was really helpful over the phone and on site. She took the time to explain everything about the options and the facility. Definitely recommend this location and don’t forget to ask about Cari to get the best customer service!

Cari was exceptional with us. The best costumer service we ever had! She was really helpful over the phone and on site. She took the time to explain everything about the options and the facility. Definitely recommend this location and don’t forget to ask about Cari to get the best customer service!

I worked with Cari through out my first time using storage. She was very professional and walked me through each step with care and consideration.

Cari was fantastic! She was very knowledgeable, patient and understanding and helped me find a solution to my storage situation! I would definitely recommend! Additionally, Tim and Calvana were great and extremely professional. They helped me get everything squared away with my unit and with payment in a timely fashion and with as little stress as could be managed. Truly grateful for their help and support!

Cari was fantastic! She was very knowledgeable, patient and understanding and helped me find a solution to my storage situation! I would definitely recommend!

The staff was amazing especially Sarah she is very helpful. Great personality. However, after a while they raised their fare very much it was shocking to me since I’m their customer for a long time instead of giving me discount they raise up the fare

Carrie was so helpful with my move in. She made the process very easy and was very thorough! I also opted to pay in full for the entire year to avoid the price increases

Great customer service there. Highly recommend

Cari was absolutely awesome, very friendly and helpful. Amazing service across the board, would recommend to anyone.

Cari was extremely helpful and made sure our process went as smoothly as possible

This review is in reference to the location on 5415 Industrial Drive in Springfield VA. Great customer service! Sarah was so sweet and extremely helpful with getting me the storage unit I requested and getting my items moved in. The building is always clean and secure and Self Storage Plus was more than $100 cheaper than Public Storage for the same size storage unit!! I would definitely recommend them to anyone looking for storage.

They're very professional and helpful. The place is clean and easy access Cari helped me and guided me with the process explained all I needed to know. Everyone there was very kind and friendly. I Recommend this place

Amazing and friendly service! Very clean inside and out. Rental process was pretty straightforward! Great price!

I want to say this loud and clear. I have been with self storage for abt 2 to 3 yrs and and Sarah has done an outstanding job with the help of her team members as well. The reason that place is clean and still stands and has customers is because Sarah put in the work every day Can not say the same for the people at corporate rent increases have been happening way to much. I have 2 10x5s and I'm paying 142 when I just saw that they are now going for 40 each . Not to mention that in one of my space I can not completely use it because your pipes are in them so I would like for the corporate people to reach out to help and not blame their staff members. I'm waiting for a call

If you are looking for storage facility in the Springfield/Arlington/Alexandria area, I could not recommend this location enough. Sarah Cox, the general manager, provides excellent customer service. I am in grad school working on my master's degree and needed to move back home to help my family financially. Sarah made my process seamless, answered all of my questions, and gave me the confidence I needed to chose this site. Only 15 minutes away from my home, I had other options but decided to go with this location for Sarah Cox alone. She is a blessing. The facility is very clean, well maintained, and I have had 0 issues since I started renting here. The enclosed gate the required access code gives me reassurance my items are secured. Complaints: My rent has increased 3 times since I started renting there (a little over one year ago). If it wasn't for Sarah Cox, I would have left months ago.

Great Customer service from Cari and Sarah! This is my second time back to this property. It is so clean and convenient.

Great customer service the facility is very clean , well kept I had a great experience with people work there I’m glad I chose this place people who work there are friendly and they helpful. Cari ozpeker and Sarah is really cool and provides excellent customer service. Wow ! the facility is very nice and new so I like it a lot

Carrie helped me over the phone while she was filling in for the manager at the location in Manassas. Let me tell you, she’s the best! She helped me with so much and was so incredibly patient with me. My inquiries required her to call me back twice after checking on something, which took up a lot of her time, and she was so patient to explain things to me about the rent increase process. She also helped me save by letting me know about the prepay policy and gave me valuable insight that helped me make the decision to do so. I can’t say enough about how amazed and grateful I am. Seriously, no one is that good at customer care. Thank you Carrie!!

Sarah Cox the general manager is always so helpful. From day one very warm and welcoming. I am new to the area for grad school and had a lot of extra things. She was able to find me the reasonable space and price the same day I walked in. She remains very available to communicate with all her customers when I stop by I notice it.

I’ve been looking around for an affordable unit since moving here. Self storage plus is the best deal I’ve found in the northern Virginia area and the front office staff are a joy to work with. A welcome change from the status quo I have dealt with at other self storage businesses. Highly recommend.